We use a unique approach that takes a holistic view of the enterprise, focused on typical areas of leakage. It covers the entire quote-to-cash process. We use small, highly specialized teams of senior people with at least 10 years of industry, systems and process expertise. Our phased approach begins with a short, fixed-fee project to identify issues and root causes, quantify the financial impact, and recommend remedies. Subsequent phases involve the implementation of remedies and, when needed, monitoring tools to identify problems as they occur.
The benefits of TELSA forensic audit include:
Deductive investigation: one piece of information leads to another
Examination of process linkages (e.g., between provisioning and billing)
End-to End View
Use of Deep Systems and Process Experience
Holistic scope
Knowledge of where to look (know most common “worst” practices)
External perspective
Knowledge of what to look for
Examination of all relevant process areas (beyond billing)
Identification of anomalies
Comparisons to standard industry benchmarks and best practices
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Training focused on hands-on RA experience rather than tool specific training.
Training focused on hands-on RA experience rather than tool specific training.
Proactive risk management, revenue recovery and control implementation, assisting departments to improve financial performance within the business.